Get in touch

We're here
to help.

Our support team is available through the investor portal ticket system — the fastest way to get account-specific help.

General enquiries

Questions about the platform, partnerships or media.

info@gaincapitaltrading.com

Support tickets

Registered investors can open a ticket for account, deposit, withdrawal and technical issues. Every conversation is preserved for your records.

Response times

Payment verifications and payout reviews are handled during business hours. Tickets are answered in the order they arrive.

Security concerns

Suspect unauthorised access? Change your password, review your 2FA settings and contact us immediately — security reports are prioritised.