Frequently asked
questions.
Answers to the questions investors ask most often about accounts, funding, security and market data.
Getting started
How do I open an account?
Click “Get started”, register with your email address and verify it. You can then complete your profile and enable two-factor authentication from the security page.
How do I activate my account?
Fund your wallet and choose how to participate from inside the investor portal. All applicable conditions are shown to you before you confirm.
Which markets do you focus on?
Foreign exchange is our primary trading focus. We also monitor stock indices, commodities such as gold and oil, and leading digital assets for broader market context.
Deposits & withdrawals
How can I fund my wallet?
Deposits are made in supported cryptocurrencies through our payment partner. Your balance updates automatically once the payment is confirmed on-chain.
How do I withdraw?
Request a payout from the payouts page to a saved crypto wallet address. Payouts are subject to limits and review, and every completed payout includes its transaction hash.
Can I see my full history?
Yes. Every deposit, accrual, adjustment and withdrawal is recorded in your ledger and can be exported as a statement at any time.
Security & market data
Is my account secure?
Passwords are hashed with a strong one-way algorithm, sessions use secure HTTP-only cookies, and you can enable email two-factor authentication with backup recovery codes.
Where does the market data come from?
Market prices on our public pages come from third-party data providers. They may be delayed and are provided for information only — not as investment advice.
Are returns guaranteed?
No. Trading involves substantial risk and capital is not guaranteed. Past performance does not indicate future results. Please read our risk disclosure.
Still have questions? Contact us or open a support ticket from your investor portal.
Ready when you are.
Create your account and explore the investor portal.